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Refund Policy

Last updated: February 11, 2026

Paddle.com Market Ltd. (or Paddle.com Inc. for US customers) acts as the Merchant of Record and authorized reseller for CP - Creative Camera. This refund policy is governed by Paddle's Invoiced Consumer Terms and Conditions.

Consumer Right to Cancel

If you are a Consumer (purchasing for personal use), you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period expires after 14 days from the day after completion of the Transaction.

Important Exception:

Your right to cancel does not apply to Digital Content (software) that you have started to download, install, or otherwise acquire. By downloading or installing CP - Creative Camera, you consent to immediate performance of this Agreement and acknowledge that you will lose your right of withdrawal once the download or installation has begun.

Refund Policy

Refunds are provided at the sole discretion of Paddle (our payment processor) and on a case-by-case basis. Refunds may be refused if there is evidence of fraud, refund abuse, or other manipulative behavior.

This does not affect your rights as a Consumer in relation to Products which are not as described, faulty, or not fit for purpose.

Eligible for Refund

The following purchases may be eligible for a refund within 14 days:

  • Monthly Subscriptions: First payment only (within 14 days of initial purchase, before download/installation)
  • Yearly Subscriptions: Full refund if requested within 14 days of initial purchase, before download/installation
  • Perpetual Licenses: Full refund if requested within 14 days of purchase, before download/installation
  • Pre-orders: You can request a refund for any reason until the content is delivered

Note: For subscription services, your right to cancel is only present following the initial subscription and not upon each automatic renewal.

Not Eligible for Refund

The following are NOT eligible for refunds:

  • Digital Content Already Acquired: Software that has been downloaded, installed, or otherwise acquired
  • Renewal Payments: Subscription renewals after the first billing cycle are non-refundable
  • After 14 Days: Requests made more than 14 days after the Transaction
  • Unused Subscription Periods: No refunds on unused subscription periods
  • Wire Transfers: Orders paid via wire transfer are not eligible for refunds
  • Fraud/Abuse: Refunds may be refused if there is evidence of fraud or manipulative behavior
  • Violations: Accounts terminated for violating our Terms of Service

How to Request a Refund

To request a refund, follow these steps:

1. Contact Us

Email us at mayur@dnyantra.com within 14 days of your purchase.

2. Include Required Information

Please include the following in your refund request:

  • Your email address used for purchase
  • Order/transaction ID (found in your Paddle receipt email)
  • Reason for refund (optional, but helps us improve)

3. Processing Time

We will process your refund request without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel.

4. Refund Method

Refunds are processed through Paddle and will be returned using the same means of payment. Depending on your bank or card issuer, it may take 5-10 business days for the refund to appear.

Subscriptions

Paid Subscriptions automatically renew until cancelled.

Cancellation (No Refund)

  • Cancel your subscription at any time by contacting us at least 48 hours before the end of the current billing period
  • Your cancellation will take effect at the next payment date
  • You will retain access until the end of your current billing period
  • No refunds on unused subscription periods

Free Trials

  • Certain Paid Subscriptions may offer a free trial before charging you
  • Cancel before the trial expires to avoid charges

Chargebacks

Please contact us before initiating a chargeback. If you initiate a chargeback without contacting us first:

  • Your license will be immediately revoked
  • You will be permanently banned from purchasing CP - Creative Camera in the future
  • We may pursue the chargeback through Paddle's dispute resolution process

Questions?

If you have any questions about our refund policy, please contact us:

This refund policy is part of our Terms of Service. For the full Paddle Invoiced Consumer Terms and Conditions, please visit paddle.com/legal/invoiced-consumer-terms.

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