Privacy Policy

1. Introduction

CamPrompter ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our software.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and payment information (processed by Paddle)
• License Information: License key, subscription type, and activation status
• Support Communications: When you contact us for support, we collect your email and any information you provide

2.2 Automatically Collected Information

• Usage Data: Feature usage, crash reports, and performance metrics (anonymized)
• Device Information: Operating system version, app version, and hardware specifications
• License Validation: License key validation requests to prevent piracy

2.3 Data We Do NOT Collect

• We do NOT collect, store, or transmit your script content or teleprompter text
• We do NOT collect or store any video or audio recordings created with the software
• We do NOT track your browsing activity outside of the app
• We do NOT sell your personal data to third parties

3. How We Use Your Information

We use the collected information for:

• License Management: Verify and activate your license, manage subscriptions
• Product Improvement: Analyze usage patterns to improve features and fix bugs
• Customer Support: Respond to your inquiries and provide technical assistance
• Communications: Send important updates, security alerts, and subscription notifications
• Fraud Prevention: Detect and prevent unauthorized use or license sharing

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted between the app and our servers uses TLS/SSL encryption
• Secure Storage: Your data is stored on secure servers with Supabase (database) and Paddle (payment processing)
• Local Storage: Your scripts and settings are stored locally on your device and never uploaded to our servers
• Access Control: Only authorized personnel have access to your personal data

5. Third-Party Services

We use the following third-party services:

5.1 Paddle (Payment Processing)

All payment processing is handled by Paddle.com Market Limited, our Merchant of Record. Paddle collects and processes your payment information. Review Paddle's privacy policy at: paddle.com/legal/privacy

5.2 Supabase (Database & Authentication)

We use Supabase for secure database storage and user authentication. Review Supabase's privacy policy at: supabase.com/privacy

6. Data Retention

• Active Subscriptions: We retain your data as long as your subscription is active
• Canceled Subscriptions: Data is retained for 90 days after cancellation, then deleted
• Perpetual Licenses: License information is retained indefinitely to verify your license
• Support Communications: Retained for 2 years for quality assurance and legal compliance

7. Your Rights (GDPR & CCPA)

Depending on your location, you have the following rights:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (right to be forgotten)
• Data Portability: Request your data in a machine-readable format
• Opt-Out: Opt-out of marketing communications (you'll still receive service-related emails)
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at: privacy@camprompter.com

8. Cookies and Tracking

The CamPrompter desktop application does NOT use cookies or tracking pixels. Our website (camprompter.com) may use essential cookies for functionality. We do not use third-party advertising or tracking cookies.

9. Children's Privacy

CamPrompter is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the application. Your continued use of CamPrompter after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Email: privacy@camprompter.com
• General Support: support@camprompter.com